The solution had to improve patient engagement and collect outcomes data. From a business perspective it had to be flexible and scalable to accommodate multiple languages, indications and individual hospital treatment protocols. Handling of personal sensitive data set high requirements for data protection and hosting.
Over chat, Ariana acts as personal coach to the patient on top of a web application hosting the program content. Ariana supports and tracks the patient through a personalized exercise and nutrition program in preparation for elective surgery. Ariana drives engagement by translating the web content into a pleasant conversation and tracking the recovery after discharge from the hospital.
By adding Ariana to a traditional web application, the medtech company can
create differentiated digital services
help improve patient engagement and preparedness
create transparency on patient behavior and outcomes