A medical technology company wanted to create digital pre-habilitation services for their hospital partners in the space of elective surgical procedures. Patients should arrived better prepared for surgery and experience improved follow up.
The solution had to improve patient engagement and collect outcomes data. From a business perspective it had to be flexible and scalable to accommodate multiple languages, indications and individual hospital treatment protocols. Handling of personal sensitive data set high requirements for data protection and hosting.
Over chat, Ariana acts as personal coach to the patient on top of a web application hosting the program content. Ariana supports and tracks the patient through a personalized exercise and nutrition program in preparation for elective surgery. Ariana drives engagement by translating the web content into a pleasant conversation and tracking the recovery after discharge from the hospital.
By adding Ariana to a traditional web application, the medtech company can
- create differentiated digital services
- help improve patient engagement and preparedness
- create transparency on patient behavior and outcomes