HI, I’M ARIANA!
THE chatbot for the healthcare industry
Patient support, disease management and behavior change delivered for the pharmaceutical and medtech industry, health insurances, hospitals or medical call center providers
HI, I’M ARIANA!
THE chatbot for the healthcare industry
Patient support, disease management and behavior change delivered for the pharmaceutical and medtech industry, health insurances, hospitals or medical call center providers
WHAT IT IS
Ariana is an AI chatbot who simulates human conversation through artificial intelligence. By chatting directly with users, Ariana creates an unprecedented opportunity for customer intimacy and understanding
HOW IT WORKS
Whenever a patient’s life changes, their need for communication greatly increases, but healthcare system resources do not
Acting as a personal coach, Ariana delivers support and captures value at scale along the entire patient journey
PATIENT JOURNEY
- messages delivered to patient as one way push
- disease, drug or lifestyle education
- progress dependent, e.g. high frequency at start, switch to seasonal advice in maintenance phase
REPORTING & SCHEDULING
- two way conversation
patient data collection, e.g. daily weight, self assessment of mood or pain scores
activity programs, e.g. drug administration, nutrition or exercise programs
- appointments, e.g. doctor visit, Rx renewal, drug delivery
- dynamic, individualized calendar
FAQs
- automatically replies to patient questions
with sufficient training data able to correctly answer standard requests and significantly lower call center load
on demand availability
ANALYTICS
- engagement index based on patient behavior and conversational sentiment
patient segmentation and program optimization
correlation with clinical outcomes
WHAT IT IS
Ariana is an AI chatbot who simulates human conversation through artificial intelligence. By chatting directly with users, Ariana creates an unprecedented opportunity for customer intimacy and understanding
HOW IT WORKS
Whenever a patient’s life changes, their need for communication greatly increases, but healthcare system resources do not
Acting as a personal coach, Ariana delivers support and captures value at scale along the entire patient journey
PATIENT JOURNEY
- messages delivered to patient as one way push
- disease, drug or lifestyle education
- progress dependent, e.g. high frequency at start, switch to seasonal advice in maintenance phase
REPORTING & SCHEDULING
- two way conversation
patient data collection, e.g. daily weight, self assessment of mood or pain scores
activity programs, e.g. drug administration, nutrition or exercise programs
- appointments, e.g. doctor visit, Rx renewal, drug delivery
- dynamic, individualized calendar
FAQs
- automatically replies to patient questions
with sufficient training data able to correctly answer standard requests and significantly lower call center load
on demand availability
ANALYTICS
- engagement index based on patient behavior and conversational sentiment
patient segmentation and program optimization
correlation with clinical outcomes
Ariana can help successfully launch your drug, add value to your LOE strategy, enrich digital health records or support your call center agents
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