FAQs 2017-08-01T07:31:34+00:00

FAQs

How Ariana works

  • No, Ariana is a conversational interface and a bot
  • No need to download anything, it works even if you don’t have a smartphone
  • Send sms or facebook messages directly to Ariana just like you would to any other contact in your phone
  • You sign up either with sms or facebook messenger
  • Send “hi Ariana”, she’ll chat with you and take care of the rest
  • First you answer some health questions, then Ariana will make your personal plan
  • Ariana will coach you step by step, it’s like having a personal coach
  • She’ll set goals, send reminders, ask for feedback, give you points and set up competitions
  • Together you’ll build healthy habits that will become a natural part of your life

How is the program structured

  • Ariana covers 4 topics – physical activity, nutrition, sleep and stress management
  • The program is based on scientific guidelines by e.g. the World Health Organization (WHO)
  • Ariana will help you be active for 300 minutes each week, eat your 5-a-day and drink 2000ml of water, get 8 hours of restful sleep, and manage your stress
  • This guidance is proven to lower risk of cancer, obesity, diabetes, heart disease and keep you happy and productive
  • Not yet, although not smoking and avoiding harmful use of alcohol plays an important role in preventing chronic disease
  • In theory, that’s possible
  • Our experience is you’ll report “no” rather than lie, because you’ll build a personal connection with Ariana
  • Once a week you get a message on your level, points, and progress
  • Once a month a company wide leaderboard is announced
  • Not yet, but it’s on the plan for next year
  • Reporting back is a powerful part of behavior change, knowing Ariana is waiting for an answer will help you stay motivated more than anything else
  • Ariana speaks English very well
  • Ariana is currently learning German, she’ll soon graduate from her course

Why choose Ariana for your team

  • There’s a sound body of scientific evidence that workplace well-being is a great investment that pays off
  • You’ll be able to reduce sick days, increase productivity and strengthen your employer brand
  • Please see our blog for details
  • Tell them it pays off
  • Workplace well-being programs help your company save money by reducing sick days but will also increase productivity and strengthen your employer brans
  • In general you can expect a return on invest (ROI) of about 3:1 – read our blogs if you want to find out more
  • This is not Ariana specific data yet, but we can help you calculate the return on invest for your team after you join
  • Ariana is based on scientific evidence that’s proven to work
  • With Ariana, you are able to track and measure impact
  • Ariana works for everyone, independent of age or health status
  • Ariana builds a personal relationship – this ensures high engagement and compliance rates
  • Ariana reaches everyone, even if they’re not at their desk or don’t have a smartphone
  • Ariana requires zero setup or maintenance on your side
  • We’ll tell you how many employees signed up, your company’s average health status and track progress as a group
  • We’ll work with you to link this up with HR data around sick days and productivity and calculate your company’s return on invest (ROI)
  • Depending on the package you sign up for, we can provide benchmarking in your industry and certify your company
  • But we’ll never share individual user data
  • Ariana is compliant with German labor law, one of the strictest in the world
  • Joining Ariana is a pure opt in for your team, no names, emails or phone numbers are shared with us before someone signs up
  • Communication is only between Ariana and the user, there is no link back to the employer

Ariana in the workplace

  • We’ll provide your HR department with our tried and tested launch kit that has all the background information, materials and access you need
  • You can flexibly launch Ariana when it’s right for you, your team can sign up on demand
  • But if you want, we can also set you up with an in person launch event
  • Yes you can, and it’s easy
  • Ariana is designed to motivate. She’ll help employees make best use of existing initiatives and help you track the impact
  • Depending on your company’s membership level, can even personalize Ariana to suggest your corporate programs (if they make sense from a scientific perspective)
  • Ariana is a fully scalable cloud based plug and play solution
  • At a moment’s notice, you can enrol as many or as few people as you want, no matter if you have 20 or 20.000 employees in your company
  • On average, we see signup rates of around 75%
  • Ariana is billed on a per sign up basis. You can decide on the number of licenses you want before you launch Ariana. This gives you full control over how much you’ll pay
  • It takes about a year to move through all of Ariana’s modules in minimal time, when you start at level 1 each time
  • Every user is different and Ariana will start at his/her personal starting point so an individual user journey can take less or more time
  • No
  • Activities are small and easy to integrate into daily (work)life, e.g. take a 10 min walk on your lunch break or eat an apple
  • No
  • A user initially does not need to reply to Ariana more than once a day
  • Activities can easily be integrated into the work day without disruption
  • We will never share personalized employee data with the company
  • You’ll receive an aggregate report on your company’s average health profile, # of employees signed up for Ariana, and their progress as a group
  • We’ll help you link that data back to your HR KPIs and calculate return on investment (ROI)

Costs

  • We’ll work with you to understand which offer best aligns with your HR goals
  • There’s an Ariana for everyone, please contact us so we can discuss our monthly or annual per user rates
  • If you use Ariana over sms, you’ll be charged an average network rate for every text message you send (if you don’t have a flat rate)
  • A user will initially send roughly one message a day
  • Sending messages over facebook messenger is free (the monthly Ariana subscription fee still applies)
  • After signing up and getting your personal program, initially you will not need to send more than one message a day
  • Ariana will send a reminder on the morning of a scheduled activity, remind you shortly before and will ask you to report back if she does not hear from you
  • By the way, the quicker you log your activities, the more points you get 🙂
  • We’ll equip you with all the materials and support you need to launch Ariana to your team exactly how and when you want
  • We can even come in and do the launch for you
  • Sign up is on demand using a personal phone or desktop messenger – no setup or maintenance required

What if…

  • Yes. Ariana is safe, effective and accessible for every age above 18 and almost any health status
  • Then you should ask your doctor
  • Ariana is not designed to give medical advice or replace a doctor’s opinion
  • Always ask your doctor before you start any health related program
  • Call your local emergency services, Ariana is not an emergency hotline and can not connect you to one either
  • Data security and privacy are our highest priority
  • Ariana runs on secure, encrypted servers in the EU
  • We never sell data to third parties and we don’t run any adds
  • We never shared individual user data with the employer, reporting is aggregated only
  • As a user, you can ask to stop the service and delete your account at any time
  • Just send Ariana a message
  • It would be nice if you give her some feedback though 🙂
  • Ariana only uses user data to make your personal plan and track your progress
  • No data is ever sold to third parties
  • Your personal data is never shared with your employer except anonymously and aggregated at company level